Client Retention Marketing with Front Desk and Emma

Mar 25, 2015

What we discussed:

Keeping clients happy is crucial to your business, but it doesn’t need to be hard. The trick is keeping customers engaged and involved from the time they leave your business until their next visit. This webinar covers how to use FrontDesk and Emma for automating and managing five essential marketing tasks for retaining clients.

In 45 minutes you’ll learn:

1. The basics of client retention and a few key strategies you can implement, no matter what tools you use to run your business.

2. How to customize your Welcome email so that every new client has what they need to get the most from your services as soon as they sign up.

3. How to design and automate “We miss you” emails to clients who haven’t visited in a while.

4. How to set up an automated three-month follow-up email to touch base with newer clients and make sure they’re having a great experience with your business.

5. How to automate anniversary email campaigns that celebrate your clients’ dedication and reward their loyalty.

6. How to take advantage of FrontDesk’s built-in client notifications like appointment reminders and staff notes to clients.