We were sitting around the Front Desk offices the other day and somehow got onto the topic of our first jobs. Mine was as a paperboy for the San Francisco Chronicle. It got me thinking about how important that first job was for me in helping me understand business values and concepts. And I now realize that I’ve carried these values throughout my career.
You spent a lot of time planning out your new class. You thought about the class content, logistics, and instructors. You’re excited about it.
Your clients are your number one focus, and rightly so–after all, they’re the reason you started your business. But if you aren’t also keeping an eye on your competitors, you may be missing out on some huge business opportunities. Use the tips in this post to make sure you aren’t losing clients to the business down the street.
As an executive at Front Desk, I think about business performance metrics virtually all the time. I’m constantly looking at data and analysis to determine the health of our business, which as you know is providing business management software to service providers like you.